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Device Management at the EDGE

In our earlier post we’ve touched on this point a few times, so let’s dig a little deeper into device management. In the context of IoT, you really need to consider the total number of devices you are planning on managing, monitoring, etc. The examples I gave above are pretty straightforward and very minimal, but how would you scale that across 1000s of PLCs and/or sensors, etc.? How would you know if one of your 1000+ sensors needed a new battery or has become faulty? Although there is a change management component required, I am only going to focus on what technology can do for you, specifically device management software.

Device management software will provide the process for deploying, provisioning, authenticating, configuring, and monitoring devices, as well as maintaining firmware and software that provides functional capabilities on the physical device.

Ideally, the device management software would include the following functionality:

  • Commissioning, provisioning, and authentication: Provide the device with an authenticated identity and set of credentials that it uses to communicate with other devices, apps, and services.

  • Security: Considerations for both physical tampering and network-borne threats

  • Monitoring and diagnostics: Ability to remotely login into the device, view logs, setup rules, track firmware, location, status, and device capabilities

  • Integration: The ability to integrate into other enterprise applications without the need for custom development

  • Updates and upgrades: At scale, be able to update firmware and install patches

  • Decommissioning: Revoking any identities associated with the device so that it is no longer able to communicate with other devices, apps or services within the system

Next: Part 4